Refund policy

 

Dog Treats Refund Policy

If you or your pup are not satisfied with your purchase for any reason, please contact us and we will do our best to make it right. You may return product for a full refund (shipping and/or restocking fees may apply) for the purchase price within 30 days from the date of purchase, so long as

1. The product has not expired;
2. The product was not a final sale item;

To initiate a return, within 30 days of purchase, please contact us here with your order number. Our customer service team is available Monday - Friday from 9:00am - 6:30pm ET.

1. We may request that you ship the product back to us in its original packaging, using the shipping label provided.
2. We will credit the payment method originally used to make the purchase.
3. Please allow up to a week for your return to be processed by our warehouse.
4. Refunds will be issued for the item’s actual purchase price. Unfortunately, we are not able to refund original shipping charges.

Freshly Crafted™️ Dog Food Refund Policy

If you or your pup are not satisfied with your purchase for any reason, please contact us and we will do our best to make it right. You may get a refund for the purchase price within 30 days from the date of delivery. 

Please contact us here if there is any issue and we will do our best to assist you.